Processing time
1-3 weeks
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Is your pet's size not available? Does your pet not fit in my standard sizes? Do you want something customized? Don't worry you might still be able to get your pet the outfit you want. If the size you need is no longer available, I usually have extra fabric to make a few more garments? Or if your pet doesn't fit in my standard sizes, I can make your pet a custom garment to fit your pet's unique features.
What does the $100 custom order get you?
Custom Size:
1. Custom Pattern for your dog. This pattern can be used for future orders and pay regular price.
2. You will get a sample to make sure that it fits your pet and an additional pattern if we still need to make adjustments. Any additional samples will be an additional $20.
3. You will need to cover the shipping for each sample sent.
3. Once you approve the sample I will then make the garment with the fabric of your choice.
Custom Order:
1. I will brainstorm with you to materialize your vision.
2. I will send you fabric choices.
3. I will make a sample for you to approve. (Sample will be shared via pictures. You will not receive a physical item)
4. You will be able to make 2 revisions to the sample. Any additional revision will be an additional $20.
5. Once you approve the sample I will make and ship the final garment.
Custom Combo:
Everything listed in Custom Size and Custom Order.
Please note that a custom order is not always available for current garments. Due to limited amount of fabric, I may not have enough fabric to make the desired size . Before you place your order, message me to confirm that I have enough fabric for your pet's size.
For standard sizes the shipping time is 7 to 10 days. For Custom Sizes & Custom Orders it will take 2 to 3 weeks. This will give me time to ship the samples and make adjustments before the final garment is made and shipped.
The following sizes are not considered custom sizes:
XXS
NECK 5 1/2 - 7”
GIRTH 9 1/4 - 10 3/4”
LENGTH 7 3/8”+
XS
NECK 6 1/2 - 8”
GIRTH 10 1/2 - 12”
LENGTH 8 1/8”+
SM
NECK 7 - 8 1/2”
GIRTH 12 - 13 1/2”
LENGTH 8 7/8”+
MED
NECK 7 3/4 - 9 1/4”
GIRTH 13 1/4 - 14 3/4”
LENGTH 10”+
LG
NECK 9 - 10 1/2”
GIRTH 15 - 16 3/4”
LENGTH 10 5/8”+
XLG
NECK 10 - 11 1/2”
GIRTH 16 1/2 - 181/2”
LENGTH 12”+
XXLG
NECK 12 - 13 1/2”
GIRTH 19 - 21"
LENGTH 13 3/4”+
3X
NECK 13 - 14 1/2”
GIRTH 21 -22 3/4"
LENGTH 15 1/2" +
4X
NECK 14 - 15 1/5”
GIRTH 23 - 25"
LENGTH 16 1/4”+
5X
NECK 15 1/2 - 17”
GIRTH 25 1/4 - 27 3/4"
LENGTH 19”+
6X
NECK 18-22”
GIRTH 27-32"
LENGTH 22”+
7X
NECK 18-22”
GIRTH 30-35"
LENGTH 24”+
8X
NECK 21-25”
GIRTH 33-38"
LENGTH 26”+
Shipping from United States
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.